Welcome to Rupezy. These Terms and Conditions ("Terms") govern your use of the Rupezy website (rupezy.com) and any related services, including the purchase of eco-friendly home appliances and products (collectively, the "Services").
By accessing our website, registering an account, or making a purchase, you agree to be bound by these Terms. If you disagree with any part of these Terms, you must not use our website or Services.
To access certain features of the website and to purchase products, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
You are responsible for safeguarding your account credentials and for any activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
We strive to provide accurate and up-to-date information about our eco-friendly home appliances and products. However, we do not warrant that product descriptions, images, pricing, or other content on our website is accurate, complete, reliable, current, or error-free. In the event of a pricing error, we reserve the right to correct the price and notify you before processing your order.
All prices are in Indian Rupees (INR) and include applicable taxes unless otherwise stated. Product availability is subject to change without prior notice. We reserve the right to limit the quantity of items purchased and to discontinue products at any time.
Discount codes and promotions are subject to specific terms and conditions as indicated at the time of offer. They cannot be combined with other offers, applied to past purchases, or redeemed for cash unless explicitly stated otherwise.
Your order constitutes an offer to purchase our products. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing or product information, or issues with shipping address.
We accept various payment methods as indicated on our website during the checkout process. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and that the information you provide is true and accurate.
Payment processing services for Rupezy are provided by authorized third-party payment processors, and your use of such services is subject to their terms and conditions. We do not store complete credit card information on our servers.
We aim to deliver products within the estimated timeframes provided during the checkout process. However, delivery timeframes are estimates only and are not guaranteed. Factors beyond our control, such as weather conditions or transportation delays, may affect delivery times.
Shipping fees are calculated based on the delivery location, order value, and product size/weight. Shipping fees will be displayed during the checkout process before you complete your purchase.
Once your order is shipped, we will provide you with a tracking number that you can use to monitor the status of your delivery.
You are responsible for ensuring that someone is available to receive and inspect the delivered items. By accepting delivery, you acknowledge that the products have been received in good condition unless noted otherwise at the time of delivery.
Our returns and exchanges policy is detailed in our Refund Policy. Please refer to this document for complete information on the process, eligibility, and timeframes for returns and exchanges.
Products sold on Rupezy may come with a manufacturer's warranty. The terms and duration of such warranties vary by product and manufacturer. Details of applicable warranties are provided on the product pages or documentation included with the products.
For warranty claims, please contact our customer service team who will guide you through the process. You may be required to provide proof of purchase and details about the defect or issue with the product.
All content on the Rupezy website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Rupezy or its content suppliers and is protected by international copyright and trademark laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent.
When you post reviews, comments, or other content on our website, you grant Rupezy a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
You represent and warrant that you own or control all rights to the content you post and that the content does not infringe upon the intellectual property rights, publicity rights, or other rights of any third party.
You agree not to use the website or Services for any unlawful or prohibited purpose. Prohibited activities include, but are not limited to:
THE WEBSITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
IN NO EVENT SHALL RUPEZY, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR WEBSITE OR PRODUCTS, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR WEBSITE, (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH OUR WEBSITE BY ANY THIRD PARTY, AND/OR (VI) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE WEBSITE.
You agree to defend, indemnify, and hold harmless Rupezy, its officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the website and products; (ii) your violation of any term of these Terms; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that your content caused damage to a third party.
We may terminate or suspend your account and access to our Services immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach these Terms.
Upon termination, your right to use the website will immediately cease. If you wish to terminate your account, you may simply discontinue using the website or contact us to request account deletion.
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, in Ludhiana, Punjab, India.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any such changes constitutes your acceptance of the new Terms. Please review these Terms periodically for changes.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Rupezy regarding your use of the website and purchase of products.
If you have any questions about these Terms and Conditions, please contact us at: